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OfflineThriceKing
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Gorilla Seeds always this slow?
    #721378 - 03/14/14 05:32 PM (2 years, 8 months ago)

Ordered some beans from the Gorilla based on recommends from this site and others. Their payment instructions are lackluster (especially on Moneygram, which seems impossible), but finally managed it via Western Union. They ignored my first email with MTCN, and after gentle reminder with info again, they promised to pick it up but still have not done so. Paid Tuesday morning; nothing as of Friday night.

Given that they've probably buggered off for the weekend, that's a whole week gone by just screwing around on basic logistics under our control, much less finally getting a ship and customs.

Based on the initial impression of how they run things, I'm hesitant to do business again.

Anyone else here having problems?


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Edited by ThriceKing (03/14/14 06:12 PM)


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InvisibleDeadkndys420
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Re: Gorilla Seeds always this slow? [Re: ThriceKing]
    #721380 - 03/14/14 05:34 PM (2 years, 8 months ago)



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OfflineThriceKing
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Re: Gorilla Seeds always this slow? [Re: Deadkndys420]
    #721387 - 03/14/14 05:39 PM (2 years, 8 months ago)

Cool, I'll try that. Is this atypical then?


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Offlinecannabis_seeds
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Re: Gorilla Seeds always this slow? [Re: ThriceKing]
    #721419 - 03/14/14 08:20 PM (2 years, 8 months ago)

Quote:

ThriceKing said:
Cool, I'll try that. Is this atypical then?




As a member of a sponsored forum, you can always ask us for help by pm'ing this ID.

There are at least 2 of us that check this forum so someone should see that you have an issue within 24 hours.

We write for the site & do forum management, so it's not like we can walk into the warehouse & pack your seeds up for you - but we can get hold of the people who do & get you an answer to your questions.

PM us your order number & I'll see what I can review on the system. The regular customer service staff that answers emails & the phone generally doesn't work on Friday nights or on Saturday, but they're often in the office on Sunday & management often works the weekends too.

I'll also review the payment instructions & see if we can improve them. I live in the US & am familar with Western Union but have never used Moneygram. I might ask you a few questions if you know how it's supposed to work so that we can get that right. The last thing we want to do is make things confusing.


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Offlinecannabis_seeds
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Re: Gorilla Seeds always this slow? [Re: Deadkndys420]
    #721422 - 03/14/14 08:26 PM (2 years, 8 months ago)

Quote:

Deadkndys420 said:
Try their FB page.

:shrug:


https://www.facebook.com/GorillaSeeds




They don't always monitor FB on the weekend - I would say this site is your best bet for 24/7 support.


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InvisibleP-O
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Re: Gorilla Seeds always this slow? [Re: cannabis_seeds]
    #721428 - 03/14/14 08:54 PM (2 years, 8 months ago)

http://www.growery.org/forums/showflat.php/Number/698699


anther anti gorilla seed thread this week


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Offlinecannabis_seeds
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Re: Gorilla Seeds always this slow? [Re: P-O]
    #721432 - 03/14/14 09:01 PM (2 years, 8 months ago)

Quote:

P-O said:
http://www.growery.org/forums/showflat.php/Number/698699


anther anti gorilla seed thread this week





Thanks P-O - I haven't been as on top of things since I have someone to post about seeds. Glad you guys seem to like what he has to say, but he doesn't catch all the complaints.

I'll take a look at that now.


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Offlinecannabis_seeds
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Re: Gorilla Seeds always this slow? [Re: cannabis_seeds] * 1
    #721826 - 03/17/14 04:28 PM (2 years, 8 months ago)

I've been asked to let you guys know that international payments take a couple days to make it from the US to the UK even if they're a wire or bank transfers compared to only hours if it's one US location to another US location.

Right now, they try to pick up payments at least twice a week. For wire transfers, someone has to actually go to Western Union in person. Orders have really picked up with the recent discounts, so maybe they'll do it more often.


--------------------
Cannabis Seeds| Delivered discreetly WORLD WIDE!

Cannabis seeds | Buy Marijuana Seeds from the #1 UK Online Store

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Check our Gorilla Seeds Blog for the latest news.


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OfflineThriceKing
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Re: Gorilla Seeds always this slow? [Re: cannabis_seeds]
    #722067 - 03/19/14 07:38 AM (2 years, 8 months ago)

Quote:

cannabis_seeds said:
I've been asked to let you guys know that international payments take a couple days to make it from the US to the UK even if they're a wire or bank transfers compared to only hours if it's one US location to another US location.

Right now, they try to pick up payments at least twice a week. For wire transfers, someone has to actually go to Western Union in person. Orders have really picked up with the recent discounts, so maybe they'll do it more often.




Thanks, this info is helpful. In any case, my funds were just collected. Now if Gorilla can post quickly, it will be all good. Thanks for the customer service here!!


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Offlinecannabis_seeds
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Re: Gorilla Seeds always this slow? [Re: ThriceKing]
    #722152 - 03/19/14 05:49 PM (2 years, 8 months ago)

I was told it shouldn't be long - by tomorrow if everything's in stock. Soon afterward if they have to get any seeds fresh from the breeder.

We limit stock levels so nothing gets old & stale - causes a delay now & then, but better in the long run.


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Cannabis seeds | Buy Marijuana Seeds from the #1 UK Online Store

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Check our Gorilla Seeds Blog for the latest news.


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